Delivery

DELIVERY INFORMATION

De Roemer offers the following delivery options -

UK CUSTOMERS

Express Delivery (next working day delivery) - £7.95
Standard Delivery (2 - 3 working day Delivery) - £4.95

REST OF WORLD

Delivery: 2 - 8 Working Days  - £24.99

 

IMPORTANT INFORMATION

All orders require a signature upon receipt.
We are unable to redirect orders once items have been dispatched.
Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.


All UK Express Delivery orders are processed within 2 hours during office hours. Orders received before 16.00 GMT will be shipped the same day and delivered the next working day. Orders received after that time will be shipped the next working day. Please note that orders received past 16.00 on a Friday, will be shipped the following Monday and will therefore be delivered on Tuesday. Please refer to above for all other shipping options. All first time customers are subject to standard fraud prevention checks; this could on occasion delay your order being processed and dispatched. Orders are shipped using Royal Mail registered delivery. All orders will require a signature upon delivery. In some areas Royal Mail may pass deliveries on to a third party. Please check with Royal Mail before placing your order as in some instances delivery times may be delayed. We are unable to leave a parcel unless prior arrangements have been made. De Roemer only accepts orders for products that are in stock. With the following conditions: 

-  Payment is accepted and billing address verified.
- Delivery address is verified and confirmed. Please note that should your first order request a different delivery address to billing address, delays may occur while we confirm these details with you.
-  Delays may be caused by external influences.

FREE SHIPPING

From time to time, De Roemer runs free shipping promotions. To be notified by email, simply sign up to our news and gossip by clicking here. Please note that free shipping promotions will be applied to your order on the payment page.

INSURANCE

De Roemer insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by De Roemer and transfer of responsibility in the same way.

TAX & DUTIES

To ensure that the most accurate pricing, taxes and delivery costs are displayed, we recommend that you click on the link at the top of our website and select your country from the list of shipping destinations. Click to access this page.

TAXES

Taxes and duties are calculated according to your shipping destination and itemized on the Order Summary page. UK VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands. Local VAT will be applied to all other EU destinations. 
Most countries are shipped to on a Delivery Duty Paid (DDP) basis, which means that all relevant import taxes and duties will be included in the product price. 


The following countries are shipped to on a DDP (Delivery Duty Paid) basis:


Australia
Austria
Bahrain
Belgium
Brunei
Canada
Chile
China
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Greece
Hungary
India
Ireland
Italy
Japan
Jordan
Kuwait
Latvia
Lithuania
Luxembourg
Malaysia  Malta
Monaco
Netherlands
New Zealand
Norway
Oman
Philippines
Poland
Portugal
Puerto Rico
Qatar
San Marino
Saudia Arabia
Singapore
Slovakia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Thailand
Turkey
United Arab Emirates
United Kingdom
United States
Venezuela

If a Delivery Duty Unpaid (DDU) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. As we are unable to advise the amount this may be, we will always seek your confirmation by email prior to dispatching a DDU order. Please look out for this email to ensure timely dispatch of your order.